JV AmeriCorps member Miranda Hall shares her experience in the Extended Care Center in Anchorage, Alaska.
As a writer who holds a degree in Theater and English, it seems that the last place I might be qualified to work would be in the health care industry.
And, lamentably, there is some truth to that – six months into my year of service at Providence Extended Care Center in Anchorage, Alaska, my knowledge of meds, wheelchairs, nurses’ stations, and medical insurance is about as lacking as it was when I first arrived.
But somehow, medical jargon aside, my placement here has evolved into one of the most enriching, astonishing, and purposeful experiences I could have ever imagined. It humbles, challenges, and changes me every day. And I could not be more grateful for what it has asked me to give.
Our facility is a place where people come for rehabilitation from accidents and operations, for long-term and end-of-life care. The population here is constantly evolving, and you never really know who you’ll be serving from week to week.
One of the over-arching challenges, however, which binds almost all of my residents together, is the intense vulnerability and isolation they endure. Loneliness is certainly one thing if you are secluded in a house or an apartment – the experience of being physically and emotionally isolated is a much more transparent condition when you are actually alone. And though the suffering can be tremendous, and the pain incredibly intense, at least it’s easier to identify.
Isolation becomes a completely different ball game when you are submerged in the constant hoi polloi of the hundreds of employees and other residents who spend their lives in your hallway. To suffer the disorientation of our bustling community while trying to account for the loss, separation, and disability that frequently define the experience of Extended Care is a painful and overwhelming experience. Often, I suspect, the depression, anxiety, loneliness, and grief it causes may be even more acute than in an experience of seclusion. I cannot imagine how hard it must be to live amongst so many people and still feel so forgotten.
And that’s where the JV AmeriCorps position comes in. And luckily for me, it has nothing to do with medicine.
I serve my residents by being with them – in the language of the Jesuit Volunteer Corps, I offer a ministry of presence. I try to build meaningful relationships that infuse their lives with a sense of connection, friendship, and humor. I want them to feel valued and remembered – that they are significant, individual, and exceptional people. Because, to me, they are.
And it seems that there are limitless expressions of that desire to serve – I curl hair, I paint nails, I push people to the window to admire the Chugach mountains, I read fairy tales in the dementia ward, I spend hours singing karaoke, I rub backs, I hold hands, I tell jokes, I deliver crossword puzzles, I make phone calls to the aircraft mechanics’ union, I sit and listen to yodeling music, I read mail aloud, I try to explain where Baltimore is, I reminisce about Paris, I go on outings to Target and WalMart, I call the cable company, I add Splenda packet after Splenda packet to tiny cups of coffee, I take orders for the vending machine, I practice warding off wolverines, and mostly, through all of this, I spend hours and hours listening to stories. I’ve heard about chasing after roosters with machetes, downhill skiing in Japan at the age of 92, having a chamber pot dumped on your head when you’re trying to serenade your girlfriend, using your grandfather’s rifle to shoot your pants down from a tree, trekking 20 miles through the snow alone when your snow machine breaks down in a drift on the tundra.
There is something to me about telling stories that sparks a primal and urgent sense of connection. A joyful exchange, a gracious witnessing, a sense of being heard and valued. An audience of some kind – even a solo one – is sometimes the only thing we need to validate and dignify our worth as humans. It seems that there is an underlying belief in this ministry of presence that a story is a way of saying this is something that I’ve lived, and I’m not totally sure why it’s important, but because it can help us connect with each other, somehow, suddenly, it carries great meaning. As a writer, this is something that I’ve always believed. As a volunteer, it’s a conviction that my service validates daily.
I serve an amazing population of people. They are plumbers and vets and jewelry makers, hotel maids, homesteaders, dog trainers, and social workers. They are reformed go-go dancers and Harley Davidson fanatics, farmers, fishers, homemakers, and artists. They come from Cherokee country in rural Tennessee, from Paris, from Samoa, from Korea and the Philippines, from Detroit, from Vermont, Oklahoma, and Tacoma – they’ve lived their whole lives in Native Alaskan villages, survived the Holocaust, and shared drinks in Mexico with Marilyn Monroe.

Miranda takes a break to smile for the camera during her day at the Extended Care Center in Anchorage.
Not everyone here has the ability to talk, or to speak and understand English, and many of my residents suffer from diseases that distort their ability to remember things. But through my first six months of service here, and the opportunities I have had to be present, be patient, and encounter their stories, I have come to love them with such a fierce tenacity that sometimes it totally overwhelms me.
I can’t accurately predict the depth of resonance that this year will impart on the rest of my life. But I do know, as both an artist and a person, that it will be profound.
Surely, it already is.
Earlier this week, I was visiting with a woman in her eighties who lives in the dementia ward, and after about an hour of talking about horses and husbands, I said to her,
“K, you know, I love spending time with you, and I really love hearing your stories.”
And she looked at me, without looking at me, which is how she mostly encounters the world, and she said, “I love you, too. Don’t you know you’re like the sister that I never had?”
Of course, I choked up a little, especially because I know that she did have sisters. But the exchange confirms for me what I believe in the root of my being – that in my moments of encounter with my residents, there is nothing I would rather be doing than spending my time with them and their stories. I could not have predicted that I would find so much meaning and self-recognition in a place that is – emotionally, logistically, physically, aesthetically – so foreign to the cultures in which I grew up. But I feel transformed by the patience, tenderness, and love that my service here requires of me, and by the grand expansion of my life to include so many dynamic, surprising, and complex relationships.
I may have no idea what I’m doing here, and I may have a lot of irrelevant training. But I couldn’t be gladder for the chance to do it – to live out my service, cherish it, and grow from the abundance of stories it brings.